The attached article is a good essay on why details are so important to transportation shipments.
https://www.linkedin.com/pulse/unsung-heroes-supply-chain-management-transportation-becker-pmp-mba?published=t
In the world of import-exports there are ways to get big fines for your organization, which not only money for the fine itself, but the significant amount of time its takes the organization to resolve any of these issues.
It is important that software used account for these details of shipment. The software can be used to remind and enforce procedures. That is all well and beneficial, but training in the organization, formal and informal, must teach the underlying fundamentals. The transportation manager and personnel must be aware so I can handle new marketing issues as they come up or handle unanticipated events in a professional fashion.