Dealing with growth of a small and medium size firm is quite an undertaking. One of the most difficult processes occurs when it is desirable to hire additional help to bring in more business. In midst of growth spurt, the … Read More
In January 2015, Forbes magazine had an article about Zappo using a Uber-like software to schedule their customer service reps. Like Uber, which changes a premium for peak ride periods, Zappo will pay its customer service reps higher wages in … Read More
The business social media world is much abuzz about the failure of Target Canada. Without any actual data, it is hard to get a handle on the cause of the failure, though empty shelves as a supply chain is often … Read More
Can the concept of sustainability also be applied to corporate lobbying? Let me explain the concept of sustainability and what it means. I will then answer the question. Spoiler alert, the answer is “yes”. What does the concept of sustainability … Read More
2014, My Predictions and How They turned out, 2015 to follow this section Before I attempt to look ahead, let’s see how cloudy my crystal ball was back in December 2013. Here is what I predicted and what I missed. … Read More
When I was a kid back in the 1960’s, I use to eagerly await the latest edition on television of the “Jetsons”, an animated cartoon of what it would be like in the future. With the flying cars, building mostly … Read More
For many years, I worked in the salt industry. A significant part of the business was selling salt for the purpose of deicing winter streets and sidewalks. Every year about this (September or October), people would say in my presence … Read More
What is the ultimate supply chain risk? Imagine a natural disaster destroying your business facilities and/ or the community around it, preventing your employers for working. Obviously this risk involves more just the organization’s supply chain. But should it occur, … Read More
On Monday evening, I heard Scott Case of Position:Global speak to the Chicago area Logistics, Operations and Supply Chain Group (LOSC) about how social media can used to promote and market 3PL firms. It causes me to think about communicating … Read More
I met this week with Mitchell Estrada of the Chit Chat group, www.chitchatgroup.com, who has started a logistics education company. Among our topics of discussion was what college does not teach you and perhaps it should. Among the topics not … Read More