Customer Service is more than just about things; things such as omni-channel, data, warehouse choices and which transportation carrier to use. Supply Chain and Logistics is very people and organization centric. One can know all about the bells and whistles … Read More
Sales forces want to sell. Supply Chain wants to deliver, but with understanding of the cost to the enterprise and the physical realities of warehousing and transport. The part in the last sentence after the word “but” is where the … Read More
The long Transportation Security Administration (TSA) lines at airports is in many ways similar to supply chain/logistics issues. Many we will say that TSA is government therefore incompetent, as though the for-profit sector never had a major bankruptcy or a … Read More
Community Colleges across the country are starting to fill a need for supply chain training. Last week I attended a Council of Supply Chain Management Professionals (CSCMP) session at Harper College in Palatine, IL near Chicago where this was topic … Read More
The attached article is a good essay on why details are so important to transportation shipments. https://www.linkedin.com/pulse/unsung-heroes-supply-chain-management-transportation-becker-pmp-mba?published=t In the world of import-exports there are ways to get big fines for your organization, which not only money for the fine itself, … Read More
In the supply chain and logistics, your job success depends not only on your own work but whether you can get others inside and outside your organization to work together on ways to increase efficiency and resolve problems that come … Read More
Quite often a person is transferred into the Supply Chain department with no previous experience in the field. What is important in training somebody who comes into the cold. My answer would be the routine but also the holistic view. … Read More
I recently heard a presentation by Indiana University Professor of International Strategic Management, Dr. Marjorie Lyles, on the growing role of new position, Relationship Managers. Supply Chain is all about relationships with suppliers, transportation carriers and operators, storage facilities and … Read More
The business social media world is much abuzz about the failure of Target Canada. Without any actual data, it is hard to get a handle on the cause of the failure, though empty shelves as a supply chain is often … Read More
I met this week with Mitchell Estrada of the Chit Chat group, www.chitchatgroup.com, who has started a logistics education company. Among our topics of discussion was what college does not teach you and perhaps it should. Among the topics not … Read More